Data Security

Bet345's Privacy Policy

Your personal information is a trust we take seriously. Here you'll find a clear, straightforward explanation of how bet345 collects, uses, and safeguards your data.

Last Updated: January 2026
Language: Bengali
Reading time: ~7 minutes

Introduction & Scope

Bet345 values your trust above all else. This Privacy Policy Explains what information we collect when you use the bet345 website or app, how we use it, and what rights you have.

This policy applies to all of bet345's digital platforms — including the website, mobile app, and other online services. By using our platform, you Privacy Policy you are deemed to have accepted.

Our Commitment: bet345 never sells your personal data to third parties. Your data is used solely to improve our services and meet legal obligations.

We understand that many users have questions about sharing their information on an online betting platform. That's why we've written this Privacy Policy in plain, easy-to-follow language — so you always know exactly what happens to your data.

1

What Information We Collect

Bet345 collects two types of information — what you provide directly and what is gathered automatically.

Information You Provide Directly

  • Identity Information: Full name, date of birth, nationality
  • Contact Information: Email address, phone number, current residential address
  • Account Information: Username, password (stored in encrypted form)
  • KYC Documents: Copy of national ID, passport, or driving licence
  • Financial Information: Payment method details (bKash/Nagad/Rocket number, bank account)
  • Communication Records: History of chats or emails with our support team

Automatically Collected Information

  • Device Information: IP address, browser type, operating system
  • Usage Data: Page visits, click patterns, session duration
  • Location Data: Approximate geographic location (IP-based)
  • Cookies & Tracking: Session cookies, preference cookies, analytics cookies
Data Type Purpose of Collection Retention Period
Identity & Contact Account Verification, KYC 5 years after account closure
Financial Information Payment Processing 7 years after the transaction
Betting History Account Management 3 years after account closure
Device & Log Data Security & Fraud Prevention 12 months
Cookie Data User Experience 30 days to 2 years
2

How We Use Your Information

Bet345 uses your data only for specific, legitimate purposes. No information is processed unnecessarily.

Service Delivery & Operations

Your information is essential for creating your account, verifying logins, processing bets, paying out winnings, and managing bonuses. Without it, bet345 cannot operate its services.

Identity Verification & Fraud Prevention

We verify your identity in compliance with international Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. This keeps your account protected from unauthorized access.

Customer Support

Our support team uses your account information and communication history to resolve your questions and issues — helping us assist you faster and more effectively.

Marketing Communications

If you give your consent, we may send you emails or SMS messages about new bonuses, promotions, and offers. You can withdraw this consent at any time.

Marketing Opt-Out: To stop receiving promotional emails, click the "Unsubscribe" link at the bottom of any email or contact our support team.

Legal Obligation

We are required to provide relevant information in response to lawful requests from regulatory bodies or law enforcement authorities. This is part of our licensing obligations.

3

Data Sharing & Third Parties

Bet345 never sells your information to third parties for commercial purposes. However, limited data may be shared with trusted partners where necessary to operate our services:

  • Payment Processors: Payment gateways such as bKash, Nagad, Rocket, and bank transfers receive the information needed to process transactions
  • Identity Verification Services: Authorized third-party verification agencies for completing the KYC process
  • IT Service Provider: Hosting, cybersecurity, and cloud storage service providers
  • Legal Authority: Valid court orders or lawful requests from regulatory authorities

All third-party partners of bet345 Privacy Policy are contractually bound and may not use the data they receive for any purpose beyond what is specified.

4

Cookies & Tracking Technologies

Bet345 uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device.

Cookie Type

  • Essential Cookies: For login sessions and security — the site cannot function without these
  • Functional Cookies: Remembers your language preferences and settings
  • Analytics Cookies: Helps us understand which parts of the site see the most activity
  • Marketing Cookies: To show relevant promotions (with consent only)

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

5

Data Protection & Security

Bet345 uses industry-leading technology to protect your information. Our security infrastructure is regularly updated and tested.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption
  • PCI DSS Compliance: Payment information stored in accordance with international standards
  • Two-Factor Authentication (2FA): An additional layer of security to prevent unauthorized access to your account
  • Firewall & DDoS Protection: Servers protected against cyber attacks
  • Regular Audits: Third-party security experts conduct regular system audits

Important: bet345 will never ask for your password or full payment details via email or phone. If you receive such a request, contact our support team immediately.

6

Your Rights

As a bet345 user, you have a number of important rights over your personal data. We fully respect and uphold each of these rights.

Right to Access

You can find out what personal data we hold about you and request a copy at any time.

Right to Rectification

You may request a correction if any of your information on record is inaccurate.

Right to Erasure

In certain circumstances, you can request that your personal data be deleted.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

Data Portability

You can request a download of your data in a standard, portable format.

Right to Object

You may object to marketing communications or certain types of data processing.

To exercise these rights support@bet345.wsto send us an email. We aim to respond within 30 days.

7

International Data Transfers

Bet345 is an international platform. In some cases, your information may be stored or processed outside Bangladesh. All such transfers are carried out in accordance with international data protection standards.

We ensure that wherever your data is processed, this Privacy Policythe security standards outlined in remain in effect.

8

Minors' Information

Bet345 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.

If we become aware that data has been collected from a minor, we will immediately close the account and delete all associated information.

9

Policy Changes

Bet345 may update this Privacy Policy may be updated. If any significant changes are made, we will notify you at your registered email address and post a notice on the platform.

Continued use of the platform after any changes are made will be taken as your acceptance of the updated policy. The latest version will always be available on this page.

10

Contact Us

For any privacy-related questions, complaints, or requests to exercise your rights, please get in touch with us:

  • Email: support@bet345.ws
  • Website: bet345.ws
  • Support Hours: 24/7 Live Chat

Fast Response: We typically respond to privacy-related requests within 48 hours. For urgent matters, please use live chat.

Our Privacy Commitment

Here's a quick overview of how we protect your information at bet345.

End-to-End Encryption

Every data transmission on your account is secured with 256-bit SSL encryption. Banking-grade security technology is applied to every connection.

Strict KYC Process

Our identity verification process protects your account from fraud. Only verified users are able to access the platform.

No Sale of Data

Bet345 never sells your personal information to advertisers or any third party. Your data stays yours.

Full Control in Your Hands

Opt out of marketing emails, download your data, or delete your account — all of it is in your hands.

Transparent Data Retention Policy

Retention periods for each type of data are clearly stated. Once no longer needed, data is securely deleted.

24/7 Privacy Support

Our dedicated team is available around the clock to help with any privacy-related questions. Support is available in Bengali.

Join a Trusted Platform Today

You're now familiar with bet345's Privacy Policy. Register securely and enjoy betting with the confidence that your information is fully protected.

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